Terms of Use
Last Updated: November 18, 2025
Welcome to Rich’s Cigar Store (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, www.richscigarstore.com (the “Site”), and any products, services, or content made available through it.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use this website.
2. Website Purpose
This website provides information about our brick-and-mortar retail store, including our location, hours of operation, product offerings, events, and contact information. This website is informational only and does not offer online sales or e-commerce functionality.
3. Age Restriction
You must be at least 21 years of age to access and use this website. By using this website, you represent and warrant that you are at least 21 years old and that the information that you provide is accurate and truthful. We sell tobacco products, which are regulated by federal, state, and local laws, and are only available to adults of legal smoking age. We require age verification and reserve the right to deny access or cancel orders if age cannot be verified.
4. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behavior includes, but is not limited to:
Harassing or causing distress to any person
Transmitting obscene or offensive content
Disrupting the normal flow of dialogue or website functionality
Attempting to gain unauthorized access to any portion of the website
Using automated systems or software to extract data from the website without our written permission
5. Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, audio clips, and software, is the property of Rich’s Cigar Store or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
6. Accuracy of Information
While we strive to provide accurate and up-to-date information about our store hours, location, events, and product availability, we do not warrant that the information on this website is complete, accurate, or current. Information on this website is subject to change without notice. We recommend contacting our store directly to confirm details before visiting. We do not guarantee that information on the Site is error-free. Prices and availability may change without notice. We may discontinue or revise products at any time. We reserve the right to correct errors and cancel any order placed with incorrect information.
7. Third-Party Links
This website may contain links to third-party websites for your convenience. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your use of third-party websites is at your own risk.
8. Disclaimer of Warranties
This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
The website will be uninterrupted, timely, secure, or error-free
The results obtained from using the website will be accurate or reliable
Any errors in the website will be corrected
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
Your access to or use of or inability to access or use the website
Any conduct or content of any third party on the website
Unauthorized access, use, or alteration of your transmissions or content
10. Indemnification
You agree to defend, indemnify, and hold harmless our business, its owners, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the website or your violation of these Terms of Use.
11. Health Warning
The products we sell contain nicotine and tobacco. Tobacco smoke contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Use of tobacco products is addictive and may cause serious health consequences. This website is not intended to promote tobacco use, and we encourage all individuals to make informed decisions regarding tobacco consumption. Tobacco products are intended for adult consmers only and pose serious health risks.
By using the Site, you acknowledge that:
You understand the risks associated with tobacco use
You are solely responsible for your health decisions
We do not provide medical advice
If you have questions about health risks, consult a medical professional.
12. Privacy
Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of information.
13. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes. We encourage you to review these Terms of Use periodically.
14. Modifications to Website
We reserve the right to modify, suspend, or discontinue any aspect of the website at any time without notice or liability.
15. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within Oregon.
16. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and our business regarding the use of this website.
18. Compliance With Laws
By using this Site, you agree to comply with all applicable local, state, federal, and international laws regarding the purchase, possession, and use of tobacco products.
You are responsible for:
Knowing the laws in your jurisdiction
Ensuring that your purchases and use of products comply with those laws
We do not guarantee that products on this Site are legal in your region.
19. Contact Information
If you have any questions about these Terms of Use, please contact us at:
Rich’s Cigar Store
820 SW Alder Street
Portland, OR 97205
503-228-1700
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
Shipping policies
General Information
We only take orders for shipment by telephone.
We do not sell products to anyone under the age of 21.
We reserve the right to cancel orders if age cannot be verified.
State Restrictions
California
While we require all purchasers to be over 21 years of age, California’s Senate Bill 39 requires us to: Confirm your delivery of tobacco products by telephone call after 5PM (PT) the day prior to shipment. Obtain the signature of a person 21 years of age or order before completing the delivery. Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to California. We comply with the State of California UTL Bill and will not knowingly ship any of the products subject to this law to the State of California.
Connecticut
Due to Connecticut State Regulations, we do not ship the following products to Connecticut addresses: Small Cigars (Weighing 3lb per 1000 or less)
Delaware
While we require all purchasers to be over 21 years of age, Delaware’s Title 30 Chapter 53 requires us to: Receive and store age verification documents in order to sell a tobacco product to you. Obtain the signature of a person 21 years of age or order before completing the delivery Note, in order to comply with this restriction, we are unable to ship to a PO Box or offer certain shipping methods to Delaware.
Hawaii
Due to Hawaii State Regulations, we do not ship any products to Hawaii addresses.
Maine
Due to Maine State Regulations, we do not ship the following products to Maine addresses: Cigars with Homogenized/HTL Wrappers; Small Cigars (Weighing 3lb per 1000 or less); Pipe Tobacco
Maryland
Due to Maryland State Regulations, we do not ship the following products to Maryland addresses: Cigars with Homogenized/HTL Wrappers; Small Cigars (Weighing 3lb per 1000 or less)
Massachusetts
Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.
Montana
Due to Montana State Regulations, we do not ship the following products to Montana addresses: Filtered Cigars
Pennsylvania
Due to Pennsylvania State Regulations, we do not ship the following products to Pennsylvania addresses: Small Cigars (Weighing 4lb per 1000 or less) in carton packs, containing 20 to 25 sticks per pack.
Utah
Due to Utah State Regulations, we do not ship any products to Utah addresses.
Vermont
Due to Vermont State Regulations, we do not ship the following products to Vermont addresses: Small Cigars (Weighing 4.5lb per 1000 or less)
Washington
Due to Washington State regulations, we cannot ship the following products to Washington addresses: Small Cigars (Weighing 3lb per 1000 or less); Pipe Tobacco